Business Analysts

Skills and Qualifications

The qualified candidate must have:

• Minimum three (3) years of demonstrated experience in effective management of stakeholder relationships as demonstrated through delivering guidance and advice to clients;

• Minimum five (5) years of demonstrated experience as a Business Analyst SLA Specialist, or Minimum three (3) years of demonstrated experience as a Business Analyst SLA Specialist with one of the following: A completed degree from a recognized university in any of the following: Engineering field; Computer Science; Business; Finance, or a completed diploma (minimum 2 years) from a recognized college in a technical field, business or finance, or a recognized completed certification in the Business analyst field (eg: CBAP, CCBA, Associate’s or Advanced Certificate in Business Analysis, ITIL V3 Foundation and above etc.);

• Demonstrated experience in working within an IT service management organization; and,

• Demonstrated experience in developing single service level agreements that describe multiple IT services, Service Level targets, and defines the responsibilities of the service provider to multiple groups of IT clients.

We thank you for your application, however, only those candidates selected for an interview will be contacted. Candidates must be Canadian Citizen or hold a Permanent Residence Status. If you are interested in applying, create a candidate profile and send us your Resume and Cover Letter.